Terms of service

Terms of Service

Last updated: July 19, 2026

Store Service Notice

Manna is committed to providing a straightforward shopping experience. Product browsing, checkout, order fulfillment, delivery support, and post-purchase assistance are governed by these Terms of Service and the related policies linked in the website footer.

These Terms of Service apply to your access to and use of mannahydrationus.shop, including purchases made through the website. By visiting the website, submitting an order, or contacting Manna, you agree to these terms and the other applicable store policies.

Online Store Use

You may use this website only for lawful personal or business shopping purposes. You must not interfere with website security, checkout functionality, inventory systems, payment processing, or another customer’s use of the store.

You may not copy, scrape, reverse engineer, attack, disrupt, or otherwise misuse the website, its product content, images, graphics, checkout systems, or customer service tools without authorization.

We reserve the right to refuse service, cancel suspicious transactions, restrict quantities, or limit access when reasonably necessary to protect customers, payment security, store operations, or legal compliance.

Product Information

We aim to provide clear and accurate information about Manna drinkware and related products, including product names, descriptions, photographs, prices, sizes, colors, features, and availability.

Our catalog may include 12 oz–20 oz drinkware, the Ranger Bluetooth Tumbler Collection, 20 oz–40 oz drinkware, the Flight Bottle Collection by Manna, selected promotional products, 40 oz–135 oz drinkware, Adult Color Changing Cups, and Bottles.

Minor variations in packaging, color, appearance, or presentation may occur because of manufacturing updates, lighting conditions, display settings, or supplier changes. Product information is provided for general informational purposes and does not constitute medical advice.

Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products. We may accept, reject, limit, or cancel an order before fulfillment if we identify a pricing error, inventory issue, payment problem, incomplete address, suspected fraud, policy violation, or another issue that prevents the order from being processed.

Customers are responsible for providing complete and accurate contact, billing, payment, and shipping information.

An order confirmation indicates that we have received the order. It does not guarantee final acceptance. Final acceptance occurs when the order has been processed for fulfillment.

Pricing and Payment

Product prices are displayed in the currency shown on the website and during checkout. We reserve the right to correct errors involving prices, product information, taxes, shipping charges, promotions, or availability when discovered.

Payment must be successfully authorized before an order can be processed, packed, or shipped. Additional charges imposed by a bank, card issuer, payment provider, tax authority, or currency-conversion provider may apply depending on the customer’s location and payment method.

Shipping and Delivery

Eligible orders receive free shipping according to the shipping options and store rules displayed during checkout.

Orders are normally processed within 1–2 business days. Estimated transit time after processing is generally 2–4 business days.

All delivery dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, severe weather, holidays, incorrect or incomplete addresses, service interruptions, security reviews, or other circumstances outside our reasonable control.

Customers are responsible for reviewing their delivery information before submitting an order and for following any applicable tracking or delivery instructions.

Returns and Refunds

Return or refund requests are accepted only when a product arrives damaged, defective, incorrect, or materially different from its description. Qualifying issues must be reported within 30 days of delivery.

We do not accept no-reason returns, buyer’s-remorse returns, change-of-mind returns, or returns resulting from selecting the wrong product after checkout, except where otherwise required by applicable law.

Customers must contact us and receive return instructions before sending any product back. All requests are reviewed under our Refund Policy.

Once a refund has been approved, we will process it to the original payment method whenever possible within 7 business days. Additional bank or payment-provider processing time may be required before the funds appear in the customer’s account.

Intellectual Property

The website’s layout, text, product descriptions, photographs, graphics, logos, branding, and other materials are owned by or licensed to Manna, its suppliers, licensors, or other applicable rights holders.

Access to the website does not grant permission or a license to reproduce, distribute, modify, publish, commercially exploit, or otherwise use these materials without prior written authorization from the applicable rights holder.

Third-Party Services

The website may rely on third-party services for payment processing, hosting, analytics, advertising, shipping, fraud prevention, or other store functions. These services may be governed by their own terms and privacy practices.

To the extent permitted by law, we are not responsible for interruptions, delays, errors, or actions caused solely by third-party services outside our reasonable control.

Limitation of Liability

To the maximum extent permitted by applicable law, Manna will not be liable for indirect, incidental, special, punitive, or consequential damages arising from website use, product misuse, delivery delays, third-party services, unauthorized activity, or circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits any consumer right, remedy, warranty, or liability that cannot legally be excluded or limited.

Changes to These Terms

We may revise these Terms of Service to reflect changes in store operations, legal requirements, payment practices, shipping procedures, advertising practices, technology, or website features.

The revised terms will apply from the date they are posted on this page. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

Contact Us

For questions about these Terms of Service, store policies, or an existing order, please contact Manna using the information below. Include your order number if your inquiry relates to a purchase.

Website: mannahydrationus.shop
Email: support@mannahydrationus.shop
Mailing address: 10739 Metric Dr, Dallas, TX 75243, United States
Phone: 828-553-6113