Contact Us

Last updated: July 19, 2026

Store Service Notice

To help us respond accurately, please state in your first message whether your inquiry concerns an order, delivery, return, payment, product information, privacy request, or store policy.

Manna provides customer support for orders, product questions, shipping updates, damaged or materially not-as-described products, payment inquiries, eligible returns, privacy requests, and policy questions. The information below explains what to include so we can review your request and provide the appropriate next step.

Before You Contact Us

Order inquiries: Please include your order number and the email address used during checkout.

Shipping inquiries: Please include your tracking number if one has already been provided.

Damaged, defective, incorrect, or not-as-described products: Please provide clear photographs or video of the product and its packaging.

Privacy requests: Clearly explain the privacy right you wish to exercise and provide sufficient information for us to verify your request.

Response Time

We aim to respond as soon as reasonably possible. Response times may be longer during holidays, periods of high request volume, carrier investigations, payment reviews, or when additional information or evidence is required.

Return and Refund Requests

All return and refund requests are subject to our Refund Policy and must be submitted within 30 days of delivery. We do not accept no-reason or change-of-mind returns.

Official Communication

Please use the contact information provided on this page for official customer support. Messages posted on unrelated social media accounts, advertising comments, review platforms, or third-party websites may not be treated as formal support requests.

Customer Support

Website: mannahydrationus.shop
Email: support@mannahydrationus.shop
Mailing address: 10739 Metric Dr, Dallas, TX 75243, United States
Phone: 828-553-6113