Privacy policy
Privacy Policy
Last updated: July 19, 2026
Store Service Notice
Manna treats privacy support as an important part of customer service. Requests involving access, correction, deletion, cookies, advertising, or other privacy matters may be reviewed using relevant account, order, shipping, payment, and customer support information.
This Privacy Policy explains how Manna collects, uses, discloses, and protects personal information when customers and visitors access or make purchases through mannahydrationus.shop.
Information We Collect
Contact information: We may collect your name, email address, telephone number, shipping address, and billing address when you place an order, contact customer support, or otherwise provide this information to us.
Order information: We may collect details about purchased products, payment status, delivery, tracking, returns, refunds, and communications with customer support.
Device and usage information: We may collect information such as your IP address, browser type, device information, pages viewed, referring links, cookie identifiers, and website interaction data.
Marketing and advertising information: We may collect marketing preferences, consent records, campaign interactions, and advertising measurement information, including data associated with Google Ads where applicable.
How We Use Personal Information
We use personal information to process payments, fulfill and deliver orders, provide order updates, manage eligible returns and refunds, and respond to customer support requests.
We may use personal information to operate and protect the website, verify transactions, maintain account and checkout security, identify suspicious activity, prevent fraud, and investigate possible misuse.
We may also use information to improve website performance, product presentation, collection organization, checkout functionality, customer service, and the relevance of advertising.
Information may also be processed when necessary to comply with applicable tax, accounting, payment, consumer protection, privacy, and other legal obligations.
Legal Bases and Business Purposes
Where applicable law requires a legal basis for processing, we may rely on performance of a contract to process orders and provide customer support, legitimate interests to maintain security and improve our services, consent for optional marketing or non-essential cookies, and legal obligations when information must be retained or disclosed.
For United States privacy purposes, personal information may be processed for business purposes such as providing products and services, processing transactions, maintaining the website, preventing fraud, providing customer support, and measuring advertising performance.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the shopping cart and checkout, remember preferences, understand website performance, improve product discovery, and measure advertising activity.
Some cookies are essential for the website to function properly. Where applicable, optional analytics or advertising cookies may be controlled through available consent tools, browser settings, or platform-level privacy controls.
Disabling certain cookies may affect the availability or performance of some website features.
Google Ads and Advertising
When we use Google Ads or similar advertising services, limited browsing, device, and conversion information may be processed to measure campaign performance, reduce irrelevant advertising repetition, and improve advertising relevance.
We do not knowingly use sensitive personal information to target advertisements. Google and other advertising providers may process information according to their own privacy policies, technologies, and user controls.
CCPA and Other U.S. State Privacy Rights
California residents and residents of other eligible U.S. states may have rights to request access to, correction of, deletion of, or a copy of certain personal information, subject to applicable exceptions and verification requirements.
Eligible residents may also have the right to opt out of certain uses of personal information for targeted advertising, sharing, or sale as those terms are defined under applicable state privacy laws.
We do not knowingly sell personal information in exchange for money. If any advertising or analytics activity is legally considered a sale or sharing of personal information, eligible customers may contact us to submit an opt-out request.
We will not unlawfully discriminate against customers for exercising applicable privacy rights.
Your Choices and Privacy Rights
Depending on your location and applicable law, you may request access to, correction of, deletion of, portability of, or restriction of eligible personal information.
You may unsubscribe from marketing emails by selecting the unsubscribe link included in an applicable email or by contacting us directly.
You may manage cookies through your browser settings and any privacy or consent tools made available on the website.
If you believe your privacy request was handled incorrectly, you may contact us to request further review or exercise any applicable appeal right.
We may need to verify your identity before completing certain privacy requests. Some requests may be limited or denied where an applicable legal exception permits us to retain or continue processing the information.
Sharing Personal Information
We may disclose personal information to Shopify, payment processors, shipping carriers, fraud-prevention providers, analytics providers, advertising partners, email service providers, professional advisers, and other service providers that assist with store operations.
These parties receive information only as reasonably necessary to provide services, process transactions, deliver orders, maintain security, comply with legal requirements, or support customers.
We may also disclose information to government agencies, regulators, courts, law-enforcement authorities, or other parties when required by law or reasonably necessary to protect our rights, customers, website, or business.
Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide customer service, maintain accounting and transaction records, meet legal obligations, prevent fraud, protect the website, and resolve disputes.
The applicable retention period may vary depending on the type of information, the purpose for which it was collected, and any legal or operational requirements.
Information Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, storage system, payment process, or method of electronic transmission can be guaranteed to be completely secure.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our practices, services, technologies, or legal obligations. The revised version will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, please contact Manna using the information below. If your inquiry relates to an order, please include your order number.
Website: mannahydrationus.shop
Email: support@mannahydrationus.shop
Mailing address: 10739 Metric Dr, Dallas, TX 75243, United States
Phone: 828-553-6113